Claro Achieves Safer, More Convenient Access Control with HID Mobile Access® Solution

Telecom Giant Saves Significant Time and Money With HID Mobile Access and Signo™ Readers

AUSTIN, Texas, August 30, 2023 – HID, the worldwide leader in trusted identity solutions and pioneer in mobile access technology, is pleased to announce the successful implementation of HID Mobile Access and HID Signo readers in Claro, one of the largest wireless telecommunications companies in the world.

With several locations around the continent, Claro is the telecom leader in Argentina. There, the company has thousands of employees, so it was spending significant time and money maintaining stock for new credentials, replacing lost or broken ones, as well as purchasing supplies. Additionally, Claro saw the increasing need to improve traceability and ensure proper utilization of the credentials given to Claro's staff.

Upgrading the existing access control system into HID Mobile Access was a logical step in order to increase convenience and efficiency without compromising security. Not only would employees be able to use their mobile device as a credential to access ports, networks and services, but Claro would also be able to remotely manage their credentials in a centralized, simplified manner.

HID Signo readers were also part of the upgrade, as they offer reliable performance and security. Beyond its sleek, modern design, this advanced reader supports an unmatched range of credential technologies. For Claro, this means the system is more flexible and future-proof.

Finally, with the HID Origo™ platform, the company was able to optimize its access control system and, at the same time, improve credential management and administration of identifications. Through the online management portal, Claro administrators can now quickly create, manage, issue and revoke credentials through the cloud.

"With mobile credentials stored on smartphones, employees can access offices and other areas more efficiently and conveniently using a short-range gesture (tap) or a simple intuitive long-range "Twist & Go" gesture, all while minimizing the risk of losing the credential, as it is less frequent for people to borrow, forget or lose their phones,” states Héctor Hernán Lissandrello, Physical and Electronic Security Analyst at Claro.

"We've worked with Claro year after year, and the trust they have on HID has ensured the successful deployment of HID Mobile Access in Argentina, as well as in the entire region,” says, Juan Alonso, HID’s Latin America Manager for PACS.

So far, the company has issued more than 800 mobile credentials and installed about 100 Signo readers in its facilities. It plans to fully deploy Mobile Access in the months to come.

Read the full case study. Learn more about HID Mobile Access.

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About Claro 
Claro belongs to Grupo América Móvil, a multinational of connectivity, communication and information technology solutions. The company operates in 18 countries in the Americas and seven countries in Europe, making them the largest telecommunications company worldwide regarding total access lines and the second largest in the world regarding mobile subscribers, excluding China and India.

About HID
HID powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and billions of things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit


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Media Contact:


Matt Winn

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