HID’s Authentication Platform help simplify compliance and deliver a seamless user experience for Baiduri Bank
BRUNEI – August 13, 2024 – HID®, a worldwide leader in trusted identity solutions, announced that Baiduri Bank, a member of Baiduri Bank Group and the largest conventional bank in Brunei Darussalam, has implemented HID Approve™ powered by the HID Authentication Platform across its consumer and corporate banking platforms, offering a single trusted authentication source for customer identity.
"HID is thrilled to partner with Baiduri Bank to enhance its authentication and security infrastructure,” said Lena Abdelahad, VP Authentication Business Unit, HID. "We are committed to providing solutions that help protect banking customers’ identities all while reducing complexity as part of our dedication to delivering innovative solutions that meet the evolving needs of the industry.”
“Banking is about people and meeting their needs, and at Baiduri Bank, we believe in striking a balance between the use of technology and customer experience,” said Simon Hansman, Chief Information Officer, Baiduri Bank. “Baiduri Bank is proud to be the first bank in Brunei to leverage cloud technology to enhance our customers’ experience.”
Baiduri Bank realized an opportunity to undertake a digital transformation to help ensure the delivery of a smooth customer experience, which entailed updating its digital banking software to build upon a cloud-based authentication infrastructure.
Baiduri Bank integrated HID Approve powered by the Authentication Platform across its consumer and corporate banking platforms. Offering a single trusted authentication source for customer identity, HID Approve helps to reduce complexity with standards-based, scalable solutions covering the entire authentication journey.
HID Approve provides mobile authentication and transaction signing with robust security protocols, hardened through standards-based cryptography. Featuring customizable security policies to protect communication channels, HID Approve is backed by rigorous third-party security testing and independent audits. HID Approve helps to deliver more seamless user experience, simplified compliance, flexible deployment and lower cost of ownership compared to traditional solutions.
“Given its experience with such projects and because HID Approve was already integrated with our core banking platform of interest, we felt HID was the best vendor for us,” said Henry Voon, Head of IT Systems, Baiduri Bank. “HID’s global brand recognition gave us confidence. The level of support HID provided, especially for implementing cloud-based projects, was key for our smooth launch.”
Baiduri Bank’s corporate and consumer channels are now secured with the rigorously tested and highly scalable HID Authentication Platform. The multi-channel, multi-tenant authentication offering is a perfect fit for Baiduri’s needs thanks to HID’s ability to integrate one solution across its whole business.
Currently, all Baiduri Bank’s customers are authenticated via HID Approve powered by the HID Authentication Platform. Read the case study.
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About HID
HID powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID’s products and services to navigate their everyday lives, and billions of things are connected through HID’s technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet.
Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.
Baiduri Bank Group is one of the largest providers of financial products and services in Brunei Darussalam. The Group comprises Baiduri Bank, Baiduri Finance and Baiduri Capital, providing banking services to institutions or corporations, retail banking, consumer financing, securities trading and wealth management.
Established in 1994, Baiduri Bank’s shareholders include Baiduri Holdings and Darussalam Assets. With a combination of global outlook combined with extensive local knowledge and commitment to the Brunei market, the Bank has been acknowledged as the leading conventional bank in the country with a track record of financial innovations and pioneering activities.
In 2024, Baiduri Bank was honoured with several prestigious awards, including ‘Best Banking Group, Brunei 2024’ by World Finance, ‘Domestic Retail Bank of the Year, Brunei 2024’ by Asian Banking & Finance, and ‘Best Retail Bank in Brunei 2024’ by The Asian Banker. In 2023, Baiduri Bank was recognised as ‘Best Bank in Brunei 2023’ by both Euromoney and Global Finance. The Bank was awarded the 2nd ASEAN Outstanding Social Welfare and Development Award (AOSWADA) in recognition of its CSR efforts in 2023.
Standard & Poor’s maintained the Bank’s credit rating to ‘A-/A-2’ with Stable Outlook in July 2024.
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Media Contacts:
HID
Matt Winn
Baiduri Bank
Rafidah Ahmad
Assistant Manager, Corporate Communications
Group Strategic Marketing and Communications
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